FAQ

How can I get more information on your products and company?

You can get information about PIM Brands, Inc. by clicking on the Our Products and/or About Us links on the home page of our website at www.pimbrands.com. Or, feel free to call us at 1-800-369-7391 9:00-4:30pm EST

Do you have catalogues, price lists, or sales brochures available on your products and where can I get them?

Retailers, Distributors and Wholesalers may obtain catalogues, price lists and sales brochures for our products by contacting our local sales representatives, or contacting us through the Contact Us page on this website or through the U.S. Postal Service by writing to: PIM Brands, Inc., One PIM Plaza, Park Ridge, NJ 07656 USA

Do you offer public tours of your manufacturing facilities?

While plant tours will be available at some point in the near future, our state of the art manufacturing facility in Somerset, New Jersey is not yet available to the public for tours at this time. Please check back to keep abreast of dates and info on future tours.

How can I learn more about Concession, Food Service, Retail, and Vend candy and fruit snack sales opportunities?

You can call us at 1-800-369-7391 of feel free to go to the Contact Us link on this website. Further info is available www.pimbrands.com.

Where can I buy your products?

Our products are available broadly across popular retail locations, online (including Amazon.com and others) and in thousands of locations including movie theaters, vending machines, theme parks and many more. We also sell products directly on line through our Candy By The Box® fulfillment center.

Can I share an advertising idea, website idea, recipe idea or suggestion that I have for your company?

You may submit your ideas and suggestions about existing PIM Brands products through the Contact Us page on this website, or through the U.S. Postal Service by writing to: PIM Brands, Inc., One PIM Plaza, Park Ridge, NJ 07656 USA Attention: Marketing Department. All submissions become the sole property of PIM Brands, Inc. and no submission will be returned. IMPORTANT: We do not offer compensation of any kind for any unsolicited submissions, suggestions, or ideas. Any and all ideas, suggestions, recipes submitted to PIM Brands will be treated as non-confidential and non-proprietary.

How do I submit a new product idea or suggestion to your company?

You may submit your idea for a new product through the Contact Us page on this website, or through the U.S. Postal Service by writing to: PIM Brands, Inc., One PIM Plaza, Park Ridge, NJ 07656 USA Attention: Marketing Department. All submissions become the sole property of PIM Brands, Inc., and no submission will be returned. IMPORTANT: We do not offer compensation of any kind for any unsolicited submissions, suggestions or ideas submitted to us. Any and all ideas, suggestions or recipes submitted to PIM Brands, will be treated as non-confidential and non-proprietary.

Can you donate product to our organization?

Because of the great number of requests received each year, The PIM Brands Companies are forced to limit the number of worthwhile requests it is able to fill. Requests for donations of products may be submitted through the Contact Us page on this website, or through the US Postal Service. Please be sure to provide detailed information about the organization, event, and any other material that will allow us to evaluate the request. Postal mailings should be addressed to: PIM Brands, Inc., One PIM Plaza, Park Ridge, NJ 07656 USA

How do I submit comments about your products?

We welcome your comments about our products; feel free to write us either through the Contact Us page on this website, or through the U.S. Postal Service. Please address any letters to: Consumer Affairs, PIM Brands, Inc., One PIM Plaza, Park Ridge, NJ 07656 USA

Do you have an allergen policy?

PIM Brands, Inc. identifies all known allergens on the packaging of our products. Allergen statements can also be found on the Nutritional and Ingredients section of each brand page.

Are any of your products Kosher?

A number of our products are produced under Kof-K- dairy and Kof-k Parve certifications. These include SUN-MAID Milk Chocolate Raisins, TUXEDOS Milk Chocolate Almonds, and TUXEDOS Black Tie Chocolate Mints.

Where can I get nutritional information on your products?

To get Nutritional Information on products produced and marketed by PIM Brands, Inc., you may click on the Product Info link on the Brand Pages of our website at www.pimbrands.com.